Common PTAC Mistakes Hotels Make (and How to Avoid Them)

When it comes to hotel comfort and guest satisfaction, few systems are as important as your HVAC setup. For properties with multiple units, Packaged Terminal Air Conditioners (PTACs) offer a flexible, cost-effective solution that delivers individual climate control per room. 

If you’re building new, renovating, or simply reviewing your hotel’s HVAC strategy, steer clear of these five common PTAC mistakes and learn how to get the most from your investment.

MISTAKE #1: Opting for a traditional ducted HVAC system when your layout calls for individual room control.

Why It Happens: Central systems can seem more sophisticated at first glance – but in hotels, simplicity is often smarter.

The Fix: PTAC units for hotels provide room-by-room temperature control, reduced ductwork costs, and easier maintenance. They’re especially ideal for retrofits and remodels, cost-conscious properties, and hotels aiming for better energy zoning and guest comfort.
Featured Product: Amana Distinctions PTAC.

More Information: Why Hotels, Hospitals, and Office Buildings Prefer PTAC Units.

MISTAKE #2: Selecting units with the wrong BTU rating.

Why It Matters: Incorrect sizing leads to inefficiency, poor humidity control, and premature wear.

The Fix: Use square footage, insulation quality, sun exposure, and local climate to determine the correct BTU range for your hotel PTAC unit. For example, a 300–400 square foot room will need about 9,000–12,000 BTUs, while a 400–550 square foot space will require around 12,000–14,000 BTUs. At SquarePeg, our product experts can help you pinpoint the perfect unit for every room type, from standard queens to top-floor suites.

Featured Product: Amana Electric Heat PTAC.

More Information: What You NEED to Know About PTAC BTUs. 

MISTAKE #3: Not purchasing the full PTAC accessory kit during install or upgrade.

Why It Happens: Accessories may seem optional, but many are essential for performance and code compliance.

The Fix: For your hotel PTAC unit, don't overlook wall sleeves for proper mounting and air sealing, exterior grilles for airflow and protection, condensate drain kits to prevent moisture damage, and remote thermostats for improved control and guest satisfaction. These accessories help PTAC units for hotels function efficiently, reduce noise, and maintain safe, sealed installations.

Featured Products: Amana Insulated Metal Wall Sleeve, Amana 42-inch Standard Stamped Aluminum Exterior PTAC Grille, Amana PTAC Condensate Drain Kit, and Amana DigiSmart Series Thermostat. 

MISTAKE #4: Letting maintenance slip because PTACs are “out of sight, out of mind.”

Why It Matters: Dirty filters and coils cause higher energy bills and reduced hotel PTAC unit life.

The Fix: PTACs are easy to service! Create a maintenance schedule across your property that includes regular filter cleaning or replacement, coil inspections and cleaning, and inspections for signs of condensate overflow or mildew buildup. Train housekeeping or maintenance staff on basic upkeep to prevent bigger issues.

Featured product: Amana Electric Heat PTAC.

More Information: How to Avoid These 8 Common Hotel Maintenance Failures.

MISTAKE #5: Treating PTACs as short-term fixes rather than strategic investments.

Why It Happens: Because they’re room-based, hotel PTAC units can feel like piecemeal solutions.

The Fix: Work with a supplier who understands your property’s layout, guest demographics, and long-term goals. Whether you’re running a budget-friendly chain or upgrading a boutique inn, your HVAC choice plays a role in your reputation, your reviews, and your bottom line. Modern PTACs offer energy-saving features, smart thermostats, and sleeker designs, all of which elevate the guest experience and reduce lifetime costs.

Featured Product: Amana Heat Pump PTAC.

THE BOTTOM LINE

PTAC units continue to be a smart HVAC solution for hotels, especially those prioritizing zoned comfort, retrofits, and affordability. But success starts with strategy. By avoiding these five common mistakes, hotel owners and project managers can keep rooms cool, guests happy, and operations running smoothly.

Looking for the right hotel PTAC unit for your property? 

Explore SquarePeg’s full line of PTAC units here. If you need help deciding which hotel PTAC unit is right for you, contact us today.